Fortnite is the most successful game owned by Epic Games. It has many followings. Even though it has tons of followings, it is not perfect. Sometimes, the bad thing happens while playing the game. One of the issues that usually happen is Epic friends not showing up.
For those who are trying to cross play Fortnite on your console, but you do not see the Epic Friends button in the main menu, you must be confused and wondering what is happening and what should you do. Fortunately, you are in the right place where you will be informed the method to solve the issue when Epic friends box not showing up. Please read every word well and remember everything.
If you do not see the Epic Friends button in the main menu, your Epic Games account may have cross platform parties disabled. Aside from that, you also have to ensure that your privacy settings are Friends or Public.
In order to re-enable cross platform play, please follow these following steps. The first thing that you have to do is to select the Fortnite menu icon from your console. Then, select the gear shaped icon. When the settings page displays, do not forget to make sure that you are on the gear shaped tab. The next thing that you have to do is to scroll in order to allow the cross platform play and choose the night arrow to turn on. After that, return to the lobby and select the menu icon. The Epic Friends button should now be seen. When you see it, you can select Epic Friends and then select add Epic Friends icon to start adding friends.
In case you continue to experience this issue and need further assistance, please contact the representative of Epic Games. There is a form that you can submit a form. The form consists of the information such as the language, your name, your email address, the platform (PS4, Xbox One, PC, Mac, Switch, iOS, Android) and the drop down selection that best describes your inquiry. Aside from those, you also need to describe the problem here. Please enter the information and describe the problem that you are facing clearly so they can help you on solving your problem. Once everything is done, please press the purple Submit button and wait for the respond from the Epic Games.
Aside from contacting the representative of Epic Games, you can also visit the community of Fortnite and seek a help from the members of the community. There might some of them who have experienced the same situation or there might people who know how to handle this kind of thing well. Do not hesitate to ask so you can fix the issue soon.
If you want to check your game privacy settings, first of all, you need to select the Fortnite menu icon in Fortnite. After that, check the Game Privacy settings button in order to set to Friends Only.