Fortnite Email Us Refund – Epic Games Contact Us

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Fortnite is one of the largest games in the world that offering a way for the gamers of all ages to play, build and shoot together. Based on the research, Epic Games has made a $2.4bn in 2018 from various aspects of Fortnite, including the sale of the in-game Battle Pass and limited-time skins.

But what happens if you have made an accidental purchase in Fortnite? Can you get your money back? Fortunately, it is an easy process and there are some ways to apply for a refund.  Well, in this article, we are going to share how to get a refund in Fortnite. So, you do not go anywhere.


The good news is that Epic Games has made it easy for the players to get a refund. In fact, the process takes only a few clicks and is accessible via any version of the game, be it PC, Android or consoles or Android. However, you can only use the refund service three times. It means that three times overall. You have to note that you will also only be refunded with V-Bucks using this way, and not the IRL cash you spent. It is easy to get a refund on in-game Fortnite purchases. You just follow these steps below:

  • At the first step, you have to open Fortnite.
  • After that, you need to tap the menu icon in the top-right of the display, and then select the Settings cog.
  • Next, you are able to select Account and Content.
  • In this step, you have to select Submit a Request under the Unintentional Purchases.
  • Then, you have to select the item you want refund. Besides, you have to select a reason for the refund. Please, remember that you have a three-refund limit.
  • The last, you only need to submit your request.

This service is fully automated. After everything is done, you have to find that your V-Bucks have been returned to your Fortnite account. Then, you are able to spent it on something else.


If you want to get a refund for the skins and other items bought without your permission, then you will need to submit your request via the Epic Games Support Centre, so this is the best way than the first way. This provides a way to get a cash refund on unauthorized purchases. To contact Epic Games directly for a refund on Fortnite purchases, you are able to go to the page of Support Center. From there, you are able to click Contact Us to send Epic an email. In the email, we suggest you to explain the situation and include a list of all items which you need refunding. For your information, this is handled by humans rather than a bot, so you are going to be waiting a day or two for a reply, but you should get your refund.

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