When you try to launch Fortnite on Xbox One but you see the splash screen for a few seconds before being sent back to the Home screen, there are several solutions that you can try. You may not need to try them all, you can just work way down the list until you find the one that works for you.
The first one is to quit and start Fortnite again. If Fortnite is available on the Home screen, in either the big center tile or one of the four most recently used tiles, highlight that tile with your controller but do not choose it. Then, press the Menu button on the controller. If the option to Quit is there, please choose it. If not, Fortnite is not currently running. Once you are sure that Fortnite is close, re-launch the app by choosing it from the recently used tiles or from My games & apps. If Fortnite does not launch, try the next solution.
The second one is to restart your Xbox One console. If you want to restart your Xbox One console, the first thing that you have to do is to press and hold the Xbox button located in the center of your Xbox Once controller to open the Power Center. Then, choose Restart console. The next thing that you have to do is to choose Restart. After that, try to launch Fortnite again. Please take a note that if the console appears to be frozen, you can try to press and hold the Xbox button on the console for 10 seconds, until the console turns off. After shutting down the console, you need to touch the Xbox button on the console again to restart. In the end, you can try to lauch the app again.
The third one is to uninstall and reinstall Fortnite. If the Fortnite will not launch on Xbox One after update issue is not resolved, you can try uninstalling the app and then reinstalling it. Here is how. On Home, you need to choose My games & apps. Then, highlight the content that you want to install. After that, press the Menu button on your controller. The last thing is to choose Uninstall.
In case you keep experiencing the issue of Fortnite Fortnite will not launch on Xbox One after update, you are encouraged to contact Xbox Support. If you cannot find the solution on the official website of Xbox, you can join the web chat that is available from Monday to Sunday. This service is 24 hours a day so you can use it anytime you want. If you want to take directly to the customer service of Xbox One, there is a phone support. This one is available from Monday to Friday at 6.00 AM to 9: 30 PM PT and from Saturday to Sunday at 6:00 AM to 5:00 PM PT. In addition, there is also disability answer desk. It is accessible help and resources to get your Xbox questions answered.
